Refund and Cancellation Policy
Effective Date: November 5, 2026
This Refund and Cancellation Policy applies to purchases made through https://fearlesslynia.com, including merchandise, show tickets, and paid memberships, where offered. The Website is operated by Rhythm & Brands LLC on behalf of Nia.
This policy forms part of our Terms of Use.
1. General Policy
Refund eligibility depends on the type of purchase, the applicable seller, the reason for the request, and consumer protection laws.
We do not provide refunds for a change of mind unless the applicable product terms, ticket seller rules, or law provide otherwise.
We will investigate duplicate charges, billing errors, defective products, and purchases that were not properly fulfilled.
Nothing in this policy limits rights that cannot be waived under applicable law.
2. Merchandise Returns
Merchandise may include apparel, accessories, physical recordings, and other products.
Returns for change of mind are not accepted unless expressly authorized at purchase.
If an item arrives damaged, defective, incorrect, or materially different from its description, please contact us as soon as reasonably possible.
Include the order number, a description of the problem, and photographs where useful.
We will review the claim and provide an appropriate replacement, refund, or other remedy when required by law or warranted by the circumstances.
3. Defective or Incorrect Items
If we send an incorrect or defective item, we will arrange an appropriate remedy.
When a return is required because of our error, we will not require you to pay return shipping costs except where permitted by applicable law.
Refunds will generally be issued to the original payment method unless another lawful method is agreed upon.
4. Shipping and Delivery Problems
Shipping costs and estimated delivery times are presented during checkout or through the fulfillment provider.
If your order is lost, not delivered, or cannot be fulfilled, contact us with your order details.
We will investigate the issue with the applicable shipping or fulfillment provider.
Where an order cannot be delivered within the promised or legally required period, you may be entitled to cancel and receive a refund.
Customers are responsible for providing accurate shipping addresses. We will assist with delivery issues where reasonably possible.
5. Show Tickets
Ticket purchases may be governed by the policies of the applicable ticket seller, venue, or event organizer.
Tickets for completed events are generally nonrefundable unless required by law or expressly stated otherwise at purchase.
If an event is canceled, the applicable ticket seller or event organizer will determine the refund process, subject to legal requirements.
If an event is postponed or rescheduled, purchased tickets may remain valid for the new date.
If you cannot attend the rescheduled event, refund eligibility will depend on applicable law and the ticket seller’s announced policy.
Ticketing and processing fees may be subject to separate rules.
If you purchased tickets from an outside provider, submit refund requests through that provider unless instructed otherwise.
6. Changes to Performances
Concert schedules, venue details, opening acts, and performance arrangements may change.
Changes will be communicated when reasonably possible.
A change to a supporting performer or set list does not automatically entitle a purchaser to a refund unless the applicable ticket terms or law provide otherwise.
7. Paid Memberships
Paid Fan Club subscriptions provide the benefits described at the time of purchase.
Unless otherwise disclosed before purchase, membership fees for a billing period already started are nonrefundable, except where required by law or where a billing error has occurred.
You may cancel a membership to stop future renewal charges.
Following cancellation, access ordinarily continues through the paid membership period unless otherwise disclosed or required by law.
8. Membership Cancellation
You may cancel a paid membership through your account where that functionality is available.
If you cannot access the cancellation feature, visit our Contact page and include the email address associated with your account.
We will process cancellation requests in accordance with applicable law.
Cancellation prevents future renewal charges after the cancellation takes effect.
Canceling a membership does not automatically refund a completed billing period.
9. Automatic Renewal
If a membership renews automatically, the renewal frequency and price will be disclosed before purchase.
We will provide renewal notices, cancellation information, and price change notices where required by law.
You may cancel before a renewal to prevent the next charge.
Any refund rights following a renewal are governed by applicable law and the terms disclosed at purchase.
10. Free Memberships
If the Fan Club includes a free membership option, no subscription fee is charged for that option.
Free members may close their accounts or discontinue participation.
There is no membership fee to refund.
11. Digital Content
Music, downloadable files, and exclusive digital materials may be available through the Website or a membership.
Purchases of digital content made available immediately may be final where permitted by law and clearly disclosed before purchase.
If purchased digital content is defective, inaccessible, or not provided as described, contact us for assistance or an applicable remedy.
12. Duplicate and Unauthorized Charges
If you believe you were charged twice, incorrectly billed, or charged without authorization, contact us promptly.
Provide any available transaction information so we can investigate.
We will correct verified billing errors and provide refunds where appropriate or legally required.
13. Refund Processing
Approved refunds are generally returned to the original payment method.
Processing times depend on the payment provider and financial institution.
We will communicate the outcome of refund requests and any further steps required.
14. Consumer Protection Rights
Nothing in this policy removes or restricts consumer rights that cannot be waived by contract.
Where applicable consumer laws provide additional cancellation, refund, replacement, or repair rights, those protections apply.
15. Contact
For questions, requests, or concerns regarding merchandise, tickets, memberships, or billing, please visit our Contact page.
Please include your order number or account information when applicable.
